Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.
If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:
If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:
Livewire Connections Ltd
Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom
Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com
| Attachment | Size |
|---|---|
 Datasheet | 231.21 KB |
| Quick Start Guide | 292.51 KB |
| Install Manual | 1.19 MB |
 Antenna Drawing | 989.52 KB |
| Alarm Panel Datasheet | 866.99 KB |
| Sailor 150 User Manual | 1.89 MB |
| IP Handset User Manual | 3.66 MB |
| Attachment | Size |
|---|---|
| Sailor 500/250/150 Firmware ver 1.19 | 6.41 MB |
| Sailor 500/250/150 Firmware ver 1.22 | 6.87 MB |
| Release Notes - Sailor 500/250/150 Firmware ver 1.19 | 777.58 KB |
| LaunchPad Application Ver 5.5 | 5.11 MB |
| IP Handset Firmware ver 1.16 | 10.66 MB |
| Attachment | Size |
|---|---|
| Datasheet | 164.18 KB |
| Quick Start Guide | 124.93 KB |
| Antenna Drawing | 989.52 KB |
| Alarm Panel Datasheet | 866.99 KB |
| Sailor 500/250 User Manual | 2.8 MB |
| Sailor 500/250 Installation Manual | 6.65 MB |
| IP Handset User Manual | 3.66 MB |
| Attachment | Size |
|---|---|
| Sailor 500/250/150 Firmware ver 1.19 | 6.41 MB |
| Sailor 500/250/150 Firmware ver 1.22 | 6.87 MB |
| Release Notes - Sailor 500/250/150 Firmware ver 1.19 | 777.58 KB |
| Launchpad Application Ver 5.0.6 | 5.11 MB |
| IP Handset Firmware ver 1.16 | 10.66 MB |
| IP Handset Firmware ver 1.16 | 10.66 MB |
| Attachment | Size |
|---|---|
| Datasheet | 167.18 KB |
| Sailor 500/250 User Manual | 2.8 MB |
| Sailor 500/250 Installation Manual | 6.65 MB |
| IP Handset User Manual | 3.66 MB |
| Attachment | Size |
|---|---|
| IP Handset Firmware ver 1.16 | 10.66 MB |
| Inmarsat LaunchPad Ver 5.5 | 5.11 MB |
| Sailor 500/250/150 Firmware ver 1.19 | 6.41 MB |
| Release Notes - Sailor 500/250/150 Firmware ver 1.19 | 777.58 KB |
| Sailor 500/250/150 Firmware ver 1.21 | 6.84 MB |
| Attachment | Size |
|---|---|
| SAILOR Fleet One | 591.72 KB |
| Attachment | Size |
|---|---|
| Sailor Fleet One Product Sheet | 557.21 KB |
| Sailor Fleet One Installation Guide | 801.68 KB |
| Sailor Fleet One User & Installation Guide | 1.81 MB |
| Attachment | Size |
|---|---|
| Sailor Fleet One Software | 6.94 MB |
| Attachment | Size |
|---|---|
| Product Brochure | 100.62 KB |
| Handset User Manual | 3.55 MB |
| Installation Manual | 2.01 MB |
| Attachment | Size |
|---|---|
| Datasheet | 547.18 KB |
| User Manual | 4.65 MB |
| Attachment | Size |
|---|---|
| Sea Tel 9711 CKu Product Sheet | 109.17 KB |
Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.
How to use the satellite dish pointer:
1. Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.
Contact us today: Europe +44 (0)20 8974 0900 / USA +1 (954) 603 3192
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Copyright © 2019 Marlink Ltd
Marlink Ltd
