Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.
If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:
If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:
Livewire Connections Ltd
Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom
Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com
| Attachment | Size |
|---|---|
 iDirect X7 Product Sheet | 160.89 KB |
| Attachment | Size |
|---|---|
| FleetBroadband Coverage Map | 214.57 KB |
| FleetBroadband Coverage Map - SpotBeams | 461.76 KB |
| BGAN Coverage Map | 213.47 KB |
| BGAN Coverage Map - SpotBeams | 460.89 KB |
| Sat C, Fleet 33,55,77 Coverage Map | 226.76 KB |
| Attachment | Size |
|---|---|
| BGAN Brochure | 541.16 KB |
| BGAN Coverage Map | 213.47 KB |
| BGAN Terminals Comparison | 396.7 KB |
| Compare Inmarsat Products | 206.43 KB |
| Attachment | Size |
|---|---|
| BGAN Brochure | 541.16 KB |
| BGAN Coverage Map | 213.47 KB |
| BGAN Terminals Comparison | 396.7 KB |
| Compare Inmarsat Products | 206.43 KB |
| Attachment | Size |
|---|---|
| Coverage Map | 214.61 KB |
| FAQs | 231.54 KB |
| Product Overview | 389.81 KB |
| Quick Start Guide | 2.12 MB |
| User Manual | 4.3 MB |
| Attachment | Size |
|---|---|
 USB Drivers | 855.21 KB |
| USB Driver Instructions | 421.9 KB |
| Firmware Upgrade Instructions | 447.97 KB |
| Firmware Upgrade Tool | 10.15 MB |
| IsatPhone Pro Firmware Version 5.6.1 | 8.91 MB |
| IsatPhone Pro Firmware Version 5.6.1 Release Notes | 140.77 KB |
| Attachment | Size |
|---|---|
| Quick Start Guide | 726.56 KB |
| Product Brochure | 473.5 KB |
| User Manual | 3.47 MB |
| Attachment | Size |
|---|---|
| Iridium Direct Internet 3 Install Guide | 6.27 MB |
| Iridium Direct Internet 3 for Windows | 17.87 MB |
| Iridium Direct Internet 3 for Mac | 4.33 MB |
| Iridium 9555 Firmware HT11001 | 5.19 MB |
| Iridium 9555 USB drivers | 21.24 KB |
| Attachment | Size |
|---|---|
| Product Brochure | 20.26 MB |
| User Manual | 17.92 MB |
| Quick Start Guide | 1.56 MB |
| Attachment | Size |
|---|---|
| Iridium Direct Internet 3 Installer for Mac | 4.33 MB |
| Iridium Direct Internet 3 Installer for Windows | 17.87 MB |
| Attachment | Size |
|---|---|
| Product Brochure | 654.99 KB |
| User Manual | 2.88 MB |
| User Manual Supplement | 515.25 KB |
| Installation Checklist | 194.23 KB |
| Attachment | Size |
|---|---|
| Product Brochure | 7.96 MB |
| Iridium Pilot Installation Manual | 11.97 MB |
| Iridium Pilot User Manual | 25.35 MB |
| Attachment | Size |
|---|---|
| Iridium Pilot Firmware Version: AO12003 | 1.33 MB |
| Iridium Pilot Release Notes Version: AO12003 | 405.52 KB |
Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.
How to use the satellite dish pointer:
1. Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.
Contact us today: Europe +44 (0)20 8974 0900 / USA +1 (954) 603 3192
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Copyright © 2019 Marlink Ltd
Marlink Ltd
