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Support

Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.

If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:

If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:

Livewire Connections Ltd

Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom

Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com

Sea Tel C30 TVRO (End of Life)

Documents:
Software:

Sea Tel Coastal 18 TVRO (End of Life)

Documents:
Software:

Sea Tel DTV04HD (End of Life)

Documents:
AttachmentSize
Datasheet496.59 KB
User Manual2.89 MB
Block Diagram159.74 KB
DAC 2202 Manual2.31 MB
Software:

Sea Tel Dual VSAT Arbitrator

Documents:
AttachmentSize
Datasheet362.72 KB
Installation and Operation Manual27.64 MB
Software:
AttachmentSize
Release Notes v2.02k17.78 KB
Software v2.02k (Unzip required)80.98 KB

Sea Tel FleetBroadband 150FX (End of Life)

Documents:
Software:

Sea Tel FleetBroadband 250FX (End of Life)

Documents:
Software:

Sea Tel FleetBroadband 500FX (End of Life)

Documents:
Software:

Sea Tel ST14 TVRO (End of Life)

Documents:
AttachmentSize
Datasheet361.35 KB
User Manual6.72 MB
DAC 2202 Manual2.31 MB
Software:

Sea Tel ST144-21, Dual C + Quad Ku-Band LNB

Sea Tel ST24 TVRO

Documents:
AttachmentSize
Datasheet154.44 KB
User Manual15.88 MB
Single Antenna Example88.25 KB
Single Antenna Example (Dual LNB)87.17 KB
Single Antenna Example (Quad LNB)87.67 KB
DAC 2202 Manual2.31 MB
Software:

Pages

Latest News

SKY Image
7 years 1 month ago

Livewire Connections is pleased to offer new and renewal Sky Offshore customers a 50% discount off our...

Marlink and Livewire Signing
7 years 4 months ago

Marlink to acquire Livewire Connections to create the leading maritime VSAT company in the superyacht market...

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Dish Pointer

Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.

How to use the satellite dish pointer:
1. ​Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.

Contact us today: Europe +44 (0)20 8974 0900  /  USA +1 (954) 603 3192

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