Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.
If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:
If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:
Livewire Connections Ltd
Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom
Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com
| Attachment | Size |
|---|---|
 Product Brochure | 1.13 MB |
| User Manual | 708.78 KB |
| Attachment | Size |
|---|---|
| Product Brochure | 1.13 MB |
| User Manual | 708.78 KB |
| Attachment | Size |
|---|---|
| Thuraya Zone E and Calling Bands | 278.16 KB |
| Attachment | Size |
|---|---|
| Product Brochure | 1.08 MB |
| User Manual | 14.56 MB |
| Attachment | Size |
|---|---|
| FAQs | 1.16 MB |
| User Manual | 3.59 MB |
| Attachment | Size |
|---|---|
| Datasheet | 426.2 KB |
| FAQs | 295.75 KB |
| User Manual | 2.86 MB |
| Sync Manager Manual | 2.94 MB |
| Product Brochure | 4.45 MB |
| Attachment | Size |
|---|---|
| Software Upgrade Manager | 8.23 MB |
 Firmware v3.5 | 35.46 MB |
| XT-DUAL Firmware release v4.0 | 35.52 MB |
| Attachment | Size |
|---|---|
| Spaun SMS 9XX07 User Manual | 246.35 KB |
| Spaun SMS 5XX03 User Manual | 269.62 KB |
| Attachment | Size |
|---|---|
| STM Coverage Maps and Beam Configuration Settings | 1.72 MB |
Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.
How to use the satellite dish pointer:
1. Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.
Contact us today: Europe +44 (0)20 8974 0900 / USA +1 (954) 603 3192
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Copyright © 2019 Marlink Ltd
Marlink Ltd
