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Support

Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.

If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:

If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:

Livewire Connections Ltd

Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom

Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com

Sea Tel 4009 MK3 VSAT

Sea Tel 4009 VSAT Mk2 (End of Life)

Documents:
AttachmentSize
Datasheet644.74 KB
User Manual 4009-3312.09 MB
User Manual 4009-9111.91 MB
Single Antenna Example97.33 KB
Dual Antenna Example224.17 KB
DAC 2202 Manual2.31 MB
Software:

Sea Tel 4010 & 5010 VSAT (End of Life)

Documents:
Software:

Sea Tel 4012 GX VSAT (End of Life)

Software:

Sea Tel 5004 TVRO (End of Life)

Sea Tel 5004UA TVRO (End of Life)

Sea Tel 5009 VSAT (End of Life)

Documents:
Software:

Sea Tel 5012 VSAT

Documents:
AttachmentSize
Datasheet446.87 KB
Installation Manual 5012-3311.56 MB
Installation Manual 5012-919.39 MB
Software:

Sea Tel 6004 TVRO

Sea Tel 6009 VSAT (End of Life)

Documents:
Software:

Pages

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Dish Pointer

Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.

How to use the satellite dish pointer:
1. ​Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.

Contact us today: Europe +44 (0)20 8974 0900  /  USA +1 (954) 603 3192