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Support

Welcome to Livewire Connections support. Here you can find anything from a simple product brochure to the latest firmware for your BGAN terminal.

If an engineer or sales representative has asked you to do so, please download our remote support software below and inform us of your ID once you have run the software:

If you require any support or help that you can't find the answer to here or simply want to get in contact with one of our engineers please contact us at:

Livewire Connections Ltd

Unit 41
Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
United Kingdom

Switchboard: +44 (0)208 974 0900
Technical Support: +44 (0)208 974 0940
Fax: +44 (0)208 974 0949
E-mail: support@livewire-connections.com

IsatPhone Pro Pre-Paid Airtime

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Kerio Control

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Kerio Control NG Series Brochure344.02 KB
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Marine 3G/GSM Booster Repeater for Yachts

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Marlink Sealink Premium VSAT Service

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Pepwave HD2 IP67 Dual 4G LTE Outdoor Mobile Router

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Pepwave Max BR1

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Peplink Product Comparison104.38 KB
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Pepwave MAX BR1 4G LTE Router

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Pepwave Max BR1 Datasheet1.39 MB
Pepwave Max User Manual7.83 MB
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Pepwave MAX HD2 Dual 4G LTE Mobile Router

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Pepwave Max HD2 Datasheet465.32 KB
Pepwave Max User Manual7.83 MB
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Pepwave Max HD4 Quad 4G LTE Mobile Router

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Pepwave Max HD4 Datasheet355.64 KB
Pepwave Max User Manual7.83 MB
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Pepwave MAX Multi-Cellular Routers

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Pepwave MAX HD2 Brochure1.91 MB
Pepwave MAX HD4 Brochure858.02 KB
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Latest News

Marlink and Livewire Signing
1 month 5 days ago

Marlink to acquire Livewire Connections to create the leading maritime VSAT company in the superyacht market...

Livewire Connections Fort Lauderdale Boat Show 2017
2 months 2 weeks ago

Livewire Connections is exhibiting at the Fort Lauderdale International Boat Show 2017, and you will...

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Dish Pointer

Dish pointer helps you locate your required satellite by giving you the direction and elevation to the satellite from your chosen location.

How to use the satellite dish pointer:
1. ​Select which satellite you are looking for from the drop down list.
2. Enter you location either by entering it in LAT & LON or simply by dragging the orange marker to where you are (default is the location of Livewire Connections office).
3. The map will show a red line in the direction of the satellite.
4. Point your antenna according to the Azimuth and Elevation that is shown.

Contact us today: Europe +44 (0)20 8974 0900  /  USA +1 (954) 603 3192